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Have a question for us?

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    To help us answer your questions efficiently please choose the query type from the list below.

    Your policy number can be found on your Certificate of Insurance.

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    Depending on your policy number, before you contact us, most things you need to talk to us about can be completed through the following options:

    • If your policy number starts with PET, login to our Pet Portal
    • If your policy number starts with a number, you can manage your policy through our online forms
    • If you have a question, many queries can be answered through our help section

     

    Opening Hours

    Monday – Friday – 8am – 5.30pm
    Saturday – Sunday – Closed

    Telephone Opening Hours

    You can contact us on 0345 602 4797.  Our lines are open from 9am to 5.30pm Monday to Friday

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