Customer reviews

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Customer Reviews

Customer feedback is very important to us and we are continually looking to improve our Pet Insurance products and services to make then even better in the future. Learn more about our products and read reviews from our existing and new customers.

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Enquiry dealt with efficiently

Enquiry dealt with efficiently , in a pleasant and friendly manner, and quickly sorted out.
Mrs VANESSA HYNAM

14 May 2024

Sam was able to deal with my query on…

Sam was able to deal with my query on the online chat quickly and efficiently. The whole chat las...
Niamh Bosher

14 May 2024

Extremely helpful

I spoke to Sam who was extremely helpful and sympathetic. Lovely company, so glad I chose them fo...
Consumer

13 May 2024

Great service for 5 years now

Great service for 5 years now. Their online chat system is so efficient and helpful, thank you
Abby Killeen

13 May 2024

Excellent service

Always receive replies and would highly recommend. Customer of 10 years
TRACEY

9 May 2024

Amazing company this is my second…

Amazing company this is my second policy with them never had a problem and they are always willin...
Warren Holmes

8 May 2024

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*Based on data from all Pet Protect claims received during 2020 on our Lifetime, ConditionCare and TimeCare policies
**Only available for Lifetime policies and inner limits apply
*24/7 vet service can be used by customers who have an active & live policy with Pet Protect Pet Insurance, UK only.

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Customer reviews