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Existing Customers

Comprehensive pet cover

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Pet insurance for cats and dogs

From managing your policy online to making a claim or updating your communication preferences, we can help you with your policy online.

24/7 pet care advice

24/7 pet care advice

Speak to a vet or vet nurse if you need advice about your pet's health anytime, day or night, with PetConnect

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Manage My Policy

Manage My Policy

If you have moved house, changed your email address or want to change any other contact details, please use the following forms to let us know

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Make a Claim

Make a Claim

We provide a simple and efficient claims procedure. Download our claims form and follow the steps to make a claim for your pet

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Policy Documents

Policy Documents

View the relevant policy documents to learn more about our Policy Terms & Conditions, Insurance Product Information Documents and claim forms

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Medication Claims

Medication Claims

We help our customers with expensive treatment costs for ongoing treatment and care. Making a repeat medication claim is simple

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Recommend a friend

Recommend a friend

Recommend us and you can share £40 of Love2Shop vouchers with you and your friends

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Document Preferences

Document Preferences

We make Pet insurance simple. Let us know how you would like to be contacted and update your document preferences

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Login to Pet Portal

Login to Pet Portal

Manage your policy and track claims through our online portal

Pet Portal Login

*24/7 vet service can be used by customers who have an active & live policy with Pet Protect Pet Insurance, UK only.

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