Customer reviews

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Customer Reviews

Customer feedback is very important to us and we are continually looking to improve our Pet Insurance products and services to make then even better in the future. Learn more about our products and read reviews from our existing and new customers.

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Not the cheapest this year

Although I'm switching insurance companies this time based solely on costs, I have been a very sa...
Sarah Evans-Timms

20 November 2024

Excellent service

My enquiry was dealt with very promptly and efficiently really pleased with the service I received
Marilyn Heathcote

20 November 2024

My cat was chronically ill for five…

My cat was chronically ill for five years and Pet Protect paid out without question every year. Q...
Caroline Adcock

14 November 2024

My claim for my dog Pip…

My claim was uploaded onto the portal by my vets practice and acknowledged by Pet Protect within ...
SHIRLEY ANDERS

7 November 2024

pet protect

Been with pet protect for a few years no problem they been very good quick payout would recommend...
CollectPlus Customer

7 November 2024

Amazing Service

Pet Protect made the claim process extremely easy and the claim was settled within a couple of we...
Diana Miller

6 November 2024

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*Based on data from all Pet Protect claims received during 2020 on our Lifetime, ConditionCare and TimeCare policies
**Only available for Lifetime policies and inner limits apply
*24/7 vet service can be used by customers who have an active & live policy with Pet Protect Pet Insurance, UK only.

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Customer reviews