If you're a vet and need to submit a claim

Please follow the steps below

How to make a claim if you are a vet

If you need to submit a claim on behalf of the pet owner and they have a PET policy number you must ask them to login to the Pet Portal and start the claim process, where you will receive a link to upload the necessary supporting documents.

If your clients policy number does not start with PET you can submit a claim using our online form by following the steps below.

If you’re need to pre-authorise treatment for a claim, please see our pre-authorisation form

Pet insurance reviews

Want to know what our customers think of Pet Protect? View our recent customer reviews

Read more reviews

Not the cheapest this year

Although I'm switching insurance companies this time based solely on costs, I have been a very sa...
Sarah Evans-Timms

20 November 2024

Excellent service

My enquiry was dealt with very promptly and efficiently really pleased with the service I received
Marilyn Heathcote

20 November 2024

My cat was chronically ill for five…

My cat was chronically ill for five years and Pet Protect paid out without question every year. Q...
Caroline Adcock

14 November 2024

My claim for my dog Pip…

My claim was uploaded onto the portal by my vets practice and acknowledged by Pet Protect within ...
SHIRLEY ANDERS

7 November 2024

pet protect

Been with pet protect for a few years no problem they been very good quick payout would recommend...
CollectPlus Customer

7 November 2024

Amazing Service

Pet Protect made the claim process extremely easy and the claim was settled within a couple of we...
Diana Miller

6 November 2024

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